Any successful purchase made from Sifubeg is NOT ALLOW for return, exchange or refund.
Products can be return and exchange only if it is defect or wrong item received.
Any defect of the products or wrong item received, customer need to inform Sifubeg within 7 working days from the date of product received. Products need to be ship back to us within 5 working days. *All shipping fee for return and resend will bare by Sifubeg.
(*only applied for domestic/within Malaysia)
After 7 working days customer received products, Sifubeg will not accept any request to exchange the defect products.
For wrong item received, customer need to make sure the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any exchange. Sifubeg will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, Sifubeg will exhange and resend the product within 4-7 working days after the confirmation.
Incase customer send back products and the product is out of stock, customer may opt to choose other products with same value or lesser. Otherwise, Sifubeg will issue a refund within 4-7 working days.
Please return your purchase to the following address:
Please contact us at firstname.lastname@example.org or +603-58797672 if you have any questions or doubts.